Shipping policy
Processing Time
All orders are processed and shipped within 1–2 business days (Monday–Friday, excluding public holidays).
Shipping Options & Costs
UK Standard Delivery – £4.99
Typically arrives within 2–4 business days after dispatch.
FREE for orders over £50.
UK Express Delivery – £6.99
Typically arrives within 24 hours after dispatch.
International Shipping
Europe – £14.99
Delivery times vary by destination.
USA & Canada – £24.99
Delivery times vary by destination.
Rest of World – £39.99
Delivery times vary by destination.
Customs, Duties and Taxes (International Orders)
All international orders are shipped on a Delivered Duties Unpaid (DDU) basis.
This means that any import duties, taxes (including VAT), customs fees, or handling charges imposed by the destination country are the responsibility of the customer. These charges are determined by local customs authorities and must be paid directly to the carrier or customs office before delivery.
We do not have control over these charges and are unable to estimate their amount. Please contact your local customs office for further information prior to placing your order.
If customs charges are refused and the shipment is returned to us, any return shipping costs or fees incurred may be deducted from any refund issued.